Privacy Policy & Terms of Use

Welcome to SerenityHills86.com (hereinafter referred to as “Website”, “we”, “us”, or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Website is an independent real estate marketing platform providing information about Emaar Serenity Hills Sector 86 Gurgaon, a premium residential project offering luxury apartments.

By accessing or using this Website, you agree to the terms outlined in this Privacy Policy and Terms of Use.


1. Important Disclaimer

This Website is not an official website of the developer and is managed by an authorized marketing partner for promotional purposes only.

All information is provided for general informational purposes and does not constitute an offer, guarantee, or legal commitment.


2. Information We Collect

A. Personal Information

We may collect personal information when you:

  • Fill enquiry forms
  • Request a callback or site visit
  • Contact us via phone, WhatsApp, or email

This may include:

  • Name
  • Phone Number
  • Email Address
  • City / Location
  • Any additional details you provide

B. Technical Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on Website

3. How We Use Your Information

We use your data to:

  • Respond to your enquiries
  • Share project details, brochures, pricing & availability
  • Schedule site visits
  • Send promotional updates and offers
  • Improve Website performance
  • Maintain security and prevent fraud

4. User Consent (Google Ads Compliant)

By submitting your details on this Website, you expressly consent to be contacted by us, our authorized partners, or developers via:

  • Call
  • SMS
  • WhatsApp
  • Email

This applies even if your number is registered under DND/NDNC.

This communication is strictly for assisting you with your property enquiry.


5. Sharing of Information

We may share your information with:

  • Project developers (Emaar or associated entities)
  • Authorized sales teams or channel partners
  • CRM tools, marketing platforms, and service providers

We do not sell or rent your personal data.


6. Use of Advertising & Tracking Tools

We may use third-party tools such as:

  • Google Ads
  • Google Analytics
  • Facebook Pixel / Remarketing tools

These tools may collect:

  • Browsing behavior
  • Interests
  • Website interactions

This helps us:

  • Show relevant ads
  • Improve marketing performance
  • Enhance user experience

7. Cookies Policy

We use cookies to:

  • Improve browsing experience
  • Analyze traffic
  • Store user preferences

You can disable cookies in your browser settings.


8. Property Information Disclaimer

All project-related information including:

  • Pricing
  • Floor plans
  • Layouts
  • Amenities
  • Availability

is for informational purposes only.

The project is a premium development in Sector 86 Gurgaon with luxury 3 & 4 BHK apartments, modern amenities, and large green spaces.

Details are subject to change without prior notice.

👉 Users must verify all information directly with the official developer before making any decision.

👉 Images and visuals are artistic impressions and may differ from actual site conditions.


9. Data Retention

We retain your data only as long as necessary for:

  • Enquiry handling
  • Business purposes
  • Legal compliance

After that, data is securely deleted.


10. Data Security

We implement reasonable security measures to protect your information. However, no online system is 100% secure.

By using this Website, you accept this risk.


11. Third-Party Links

This Website may contain links to external websites. We are not responsible for their privacy practices or content.


12. User Rights & Opt-Out

You may opt out of marketing communications anytime by:

  • Contacting us
  • Using unsubscribe options (if available)

13. Children’s Privacy

This Website is not intended for individuals under 18 years of age.


14. Changes to Policy

We may update this policy at any time. Continued use of the Website means you accept the updated terms.


TERMS OF USE

By using this Website, you agree to the following:

  • You will not misuse or attempt to hack the Website
  • You will not copy, reproduce, or distribute content without permission
  • All content is for informational purposes only
  • This Website does not provide legal, financial, or investment advice
  • We are not liable for any decisions made based on Website information
  • Unauthorized use may result in legal action

15. Contact Us

For any queries regarding this Privacy Policy or Terms of Use, you can contact us through the enquiry form available on the Website.

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